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Shipping & Returns

Returns Policy

We are happy to exchange any item within 14 days from delivery, if for any reason you change your mind.

Delivery

UK shipping is £4.95 per order. Free shipping is available on orders over £100

Next day delivery is available for orders placed before 3pm at the cost of £8.45.

Orders placed before 3pm are dispatched the same day (Monday - Friday only, excluding bank holidays). Orders placed after 3pm will be dispatched the next working day.

GENERAL

We guarantee your satisfaction here at Coco Childrenswear. We want you to be delighted with your purchase. All our items are hand packed to order and we only send out products in perfect condition.

We recommend that for your own protection you use a Signed For service and ask that you include a covering letter outlining you reasons for your dissatisfaction. If you are returning items due to a mistake on our part we will refund your total costs including the return postage.

For customers within the E.U. only if your reason for return is because you have changed your mind we will accept the items back but we will NOT refund the costs you incur for the return postage. In all cases items must be returned in the condition in which they were received and in their original packaging and unopened.If an item appears to be opened and out of its original packaging no refund will be given.

WE WILL NOT BE HELD LIABLE FOR DAMAGE OR LOSS OF QUALITY RESULTING FROM EXTREMES IN WEATHER, BE IT HEAT, COLD OR WATER INGRESS.

You can of course cancel your order at any time during the ordering process up until your payment has been accepted. Once payment has been accepted the order will be deemed to be a binding contract and the terms for return listed above will need to be adhered to. If you have any questions regarding any of our terms and conditions please email, write or phone us using the contact information given.